Mission Cleaning
Introduction
Mission Cleaning, a cleaning company based in London was looking to improve their operations and reach more customers. Despite providing high-quality cleaning services, the company was struggling with a manual booking system that was time-consuming and error-prone. They also had an outdated website that wasn’t attracting new customers or effectively showcasing their services.
To address these challenges, the cleaning company partnered with us to develop a custom website and booking system. The goal was to streamline operations, improve customer experience, and reach more potential customers.
Challenges
The cleaning company faced several challenges that were impacting their business:
- A manual booking system that was time-consuming and prone to errors
- An outdated website that wasn’t attracting new customers or effectively showcasing their services
- Difficulty managing customer data and scheduling appointments
- Lack of a centralized system for managing bookings and customer information
Industry
Home services
Location
UK
Involvement
Woocommerce Website Development
PPC Management
Visit
Our Solutions
To address these challenges, we developed a custom website and booking system for the Mission Cleaning. This solution included:
- A modern, user-friendly website that showcased the company’s services and made it easy for customers to book appointments
- A custom booking system that streamlines the scheduling process and eliminates manual errors
- Integration with a customer management system to centralize customer data and simplify appointment scheduling
- A mobile-responsive design that allows customers to easily book appointments on any device
Main Goals
Booking system with convenient UI
Admin interface for call center, marketers, category managers
Integrate with 3rd party fulfillment solutions
Generate traffic via Google Ads
Website Core Functionalities
- WordPress engine
- Appoinment system
- Payment integration via Stripe, Google Pay, PayPal, Klarna
- SMS and Email updates for customers
Results
Within 2 months, Mission Cleaning began seeing significant results from their new website and booking system. They experienced:
- Increased website traffic and bookings
- Improved customer experience and satisfaction
- Streamlined operations and reduced manual errors
- Improved tracking of customer data and appointment scheduling
Thanks to our custom website and booking system, the cleaning company was able to streamline their operations and reach more customers. The new website and booking system made it easy for customers to book appointments and improved the company’s ability to manage customer data and scheduling.
